Here are the stories behind the stories: how I reported them, what I learned and why they are among my favorites. They aren’t all my best stories, just some of the ones that stick with me.

Housing assistance for veterans delayed by voucher count

While Houston leaders celebrated programs to house veterans living on the street, officials quietly battled two federal agencies over how to count the number of available vouchers. Analyzing records, I discovered that more than 1,090 months of rent went unused in one year even as hundreds of homeless veterans were put on wait lists. My reporting uncovered additional layers of a national problem that a regional GAO audit had missed.

StoryMapMy story spurred changes to federal regulations and local practices, which moved veterans off the streets and into housing faster. Personally, I was moved by the resilience of a former Marine as he showed me the benches, bushes and
bridges he made home while unnecessarily waiting for help. I turned that tour into a narrative, interactive map with Marie De Jesus, one of my favorite photographers for capturing storytelling images and connecting with subjects.

Shaken baby conviction of father who insisted his innocence relied on science, expert

Missoula Deputy County Attorney Suzy Boylan (Tom Bauer /Missoulian)

Could Robert Wilkes actually be innocent?

Several details shared during jury selection and early stages of the trial seemed unusual to me, so I dug in. My story did not definitively answer the question, but it did highlight problematic parts of the trial and put them into the national context of wrongful convictions in similar cases. It also explained the ways the evolving conclusions of science can be an ill fit for the finality of decisions made in courts.

In hindsight, I should have asked more questions about the adequacy of the defense mounted by Wilkes’ public defender and waited to publish my story until I received documentation that showed whether a Minnesota doctor had, in fact, excluded other explanations for the death.

My reporting brought the case to the attention of the Montana Innocence Project. They later found new medical evidence that the child’s death was the result of a rare disease and not murder. In 2018, a judge reversed Wilkes’ conviction.

Untreated: Addicted and Expecting 

People kept talking about the growing number of babies born into withdrawals and the skyrocketing number of kids removed from their families because of drug use. In Montana, the numbers were among the highest and fastest growing in the nation. Why?


That was the driving question of a first-time investigative collaboration between the Missoulian and the University of Montana School of Journalism. I worked alongside a dozen students guided by Professor Joe Eaton and me. We identified best practices for treating mothers-to-be who use drugs, finding Montana falls short on several measures. The nine-part series documented the failures of  leaders in state government and health care that, while common nationwide, were more pronounced in Big Sky Country.

Our work led to reformed state policy and the passage of a new safe harbor law, as well as fueling a boom in doctors licensed to prescribe buprenorphine. An Esquire writer to typed a few critical words of a state legislator.

Bridging the gaps left by Indian Health Service

20 years: That’s how much sooner Native Americans, on average, die than white Montanans. Poor access to basic, let alone quality, health care is a critical reason. Montana has long ranked as having the highest uninsured rate among Native Americans. The Affordable Care Act and then Montana’s expanded Medicaid program were touted by federal and state leaders as ways to close that gap.

But how well have they done?

In a four-part series, I explored how expanded access to insurance can dramatically improve the care options for Native Montanans and increase revenue for hospitals that serve them, the practical and regulatory barriers that hinder those improvements, the federal outreach failures in Indian Country, why some Natives are skeptical about signing up, the work of IHS hospital leaders to expand services (hindered by the federal agency being slow to provide support for increased billing), and numerous tribal programs that are finding ways to make their communities healthier outside federal and state systems — often by growing insurance revenues faster than those government programs. The project relied on extensive in-person interviews, data analysis and government records that were difficult to secure. (In some cases, I had to convince sources to share information superiors had directed them not to release and do so in a way that would not jeopardize their jobs.)

For me, the series emphasized the rewards of tedious reporting to understand complex regulations and the trust it can create with sources wary of parachute journalists, who sometimes focus on the problems and not the people finding solutions despite them. The expertise I developed allowed me to move quickly on an enterprise story a few months later. Outside of indigenous media, I wrote the most comprehensive analysis of how the GOP plan to replace the Affordable Care Act would impact Indian Country. The project also helps me write fuller stories about other health challenges spanning Montana communities, including a shortage of mental health treatment facilities, a spike in meth and opioid use, and the fact the state has one of the nation’s highest suicide rates.

Out of the Shadow: A child rape survivor’s story

A few months after returning to Montana, I received a tip that prosecutors were close to charging a man for a 1987 child rape but the case might not ever go to trial. Too many years had passed since the crime, in large part because the wrong man was initially convicted and served 15 years in prison before DNA exonerated him. For that story, I secured the first interview with the survivor of that attack. A few months later, she decided to tell her side of the story for the first time in 30 years. She wanted her name to be published and she asked me to write it. Linda was ready to come “Out of the Shadow.”

Montana students, on average, did not improve scores on standardized tests

There is nothing special about this brief. We have done better reporting on the significance of these scores. But it does include an interactive database of school-level test results that most parents would never see otherwise. For me, this chart is an example of the long-term value of some interactive designs. I built it three years ago and now it takes only a few minutes to update it each year with the new results.

At NICAR 2018, I organized a panel with Rachel Alexander and Kai Teoh titled “Recycle dataviz.” We talked about how to maximize the value of your work by doing things that can be used again and again with quick updates, sharing ideas for data sets that can fuel multiple stories, visualizations that can have a long lifespan and how to reuse code for a variety of applications.

Commissioners refuse to increase funding for ambulance service as population spikes, leading to delayed response

A daily story evolved into an investigation that revealed poor decisions by county leaders who then worked to block my access to public records. I also used this series as an excuse to learn new analysis tools and to code an interactive map with JavaScript for the first time.

In my first hand-coded map, I showed how ambulances frequently responded to calls far from their stations (the yellow marker) because the county had too few units to serve the burgeoning population.

I revealed commissioners ignored their ambulance director for nearly a decade as he asked to expand his crews as the county’s population grew by almost half. The county fought my request for response data, but released it months later when the attorney general ruled in my favor. By then, the longtime EMS director had left and commissioners had hired a new leader. He cited my reporting as he successfully petitioned for a 30 percent  funding increase.

While reporting that story, I discovered another. A city within the county had become so fed up with poor ambulance service that it launched its own — except they did so months before securing the licenses for administer industry-standard medications to stop heart attacks, strokes or to treat other life-threatening emergencies.

Sugar Land reinvents the refinery site that built the town

This story was one of highs and lows. I was proud of my narrative writing, interactive elements and video. But I relied too heavily on (white) historical sources so I missed a critical component of the story.

(Johnny Hansen/Houston Chronicle)

In short, Sugar Land was, from the start, a company town. The closure of the sugar refinery began a new era for the city that would ultimately reshape the industrial site into a multi-use development. What I didn’t learn from my interviews with city leaders, development officials, neighborhood residents and hours at the library was that the refinery had for decades relied on sugar cane produced with slave labor and then with convict labor, which was the same practice by a different name. The error makes me reluctant to share the story. It was a searing reminder to reach out to diverse group of residents, particularly when writing about a community’s history. I corrected the record a little (just a little) with a follow-up blog post that included the personal memories of several residents.

This page is occasionally updated. Please come back soon! — Jayme

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